Inkvely Privacy Policy

Your privacy matters to us. We believe in being transparent about how we handle your personal information, keeping it safe, and using it only to give you the best possible experience with Inkvely.

By using our website, you agree to the practices outlined in this policy. Take a moment to read through it so you know exactly what to expect.

If you ever have questions or need to get in touch, visit us at inkvely.com/contact

1. What Data We Collect

To fulfill your orders and keep our site running smoothly, we collect a few different types of information when you shop with us, browse our store, or reach out to customer support.

Account & Contact Information: Your name, title, email address, phone number, and mailing address.
Transaction Details: Payment information, billing address, and order history.
Technical & Usage Data: Your IP address, browser type, device details, time zone settings, and location data gathered through cookies.
Preferences & Communication: Your marketing opt-in choices and any messages or feedback you send to customer service.

We also process aggregated, non-identifying browsing data to analyze site performance and continuously improve our catalog and user experience.

2. How and Why We Use Your Information

We collect and use your data to honor our contract with you (like fulfilling an order) and for legitimate business interests aimed at serving you better.

You aren’t required to share your data with us, but without it, we won’t be able to process your orders or offer a personalized shopping experience. Specifically, we use your data to:

Fulfill Orders: Process payments, complete transactions, and ship your purchases.
Maintain Security: Protect against fraud and recover outstanding accounts.
Keep You Updated: Send essential transactional emails, order updates, or notifications about service changes required by law.
Stay Connected: Send promotional offers, newsletters, and surveys (only if you’ve opted in—you can unsubscribe at any time).
Improve Our Site: Test new store features, analyze traffic, and monitor performance (sometimes using trusted tools like Google Analytics).

3. Sharing & Storing Your Data

We do not—and will never—sell your personal data.

To deliver our products, we do share necessary details with trusted third-party partners who help us run our business, including:

Payment processors and merchant gateways
Delivery and shipping carriers
Analytics and marketing platform partners

We ensure every partner we work with maintains strict data security standards and is forbidden from using your information for their own independent marketing.

Data Storage & Transfers: We only retain your information for as long as necessary to fulfill the purposes listed in this policy, maintain accurate business records, or comply with statutory requirements. In some instances, your data may be processed outside the UK or European Union (EU), always under standard data protection safeguards.

4. Security Measures

We handle your personal data in alignment with current UK/EU data protection laws (including the UK GDPR). We use technical protections like end-to-end encryption, secure firewalls, and strict access controls to safeguard your information from unauthorized access or disclosure.

5. Your Personal Data Rights

You are in control of your personal data. Under relevant privacy laws, you have the right to:

Access: Request a copy of the personal data we hold about you.
Correct: Ask us to update or fix inaccurate or incomplete data.
Delete: Request that we erase your data under certain circumstances.
Restrict or Object: Limit how we process your information or opt out of direct marketing and automated profiling at any time.
Data Portability: Request a transfer of your data to another provider.

To exercise any of these rights or update your communication preferences, simply reach out to us on our Contact Page